Thank you for choosing STATICE Digital. We are committed to delivering the highest quality results possible in the digital space for the automotive industry. Please carefully review our cancellation and refund policy outlined below:
Refund Policy
Once a payment has been processed, it is non-refundable. STATICE Digital is dedicated to achieving the agreed-upon outcomes, and our team will continue to work diligently until the expressed outcome is successfully achieved.
Cancellation Process
You have the right to cancel services at any time. To do so, please provide written notice via email to Support@usestatice.com. Upon receipt of your cancellation request, services will cease, and no further work will be undertaken.
Work Continuation Until Outcome Achieved
STATICE Digital will continue to work towards the agreed-upon outcome as long as the service agreement remains active. If you choose to cancel, the work completed up to the point of cancellation will be considered final, and no refunds will be issued.
Chargebacks and Collection Costs
In the event that a customer attempts to initiate a chargeback after services have been rendered and payment has been processed, the customer will be held responsible for all associated collection efforts. This includes, but is not limited to, court costs, attorney fees, and any additional expenses incurred by STATICE Digital LLC in pursuing the owed funds.
Effective Date of Cancellation
The cancellation will take effect immediately upon receipt of the written notice. No further charges will be made, and no additional work will be performed beyond the date of cancellation.
Reactivation of Services
Should you wish to reactivate services after cancellation, please contact us at Support@usestatice.com. Reactivation may be subject to availability and current pricing.
Changes to the Policy
STATICE Digital LLC reserves the right to modify or update this policy at any time. Any changes will be communicated to customers via email and will take effect immediately upon posting on our website.
For any questions or concerns regarding this policy, please get in touch with our customer service team at Support@usestatice.com.
Thank you for trusting STATICE Digital to meet your digital needs.
Sincerely,
STATICE Digital Team